February Luncheon: Integrity: The Project Leader's Service Level Agreement (SLA)
Ways of Working
INTEGRITY: THE PROJECT LEADER’S SERVICE LEVEL AGREEMENT (SLA)
When employees trust their leaders, they’re up to 3x more engaged and 61% more likely to stay. But trust breaks fast when leaders don’t follow through.
In this engaging session, discover how to lead with integrity by creating your own approach to building trust by using the familiar concept of a Service Level Agreement (SLA) by aligning your words and actions, Let's build trust, boost accountability, and lead with consistency to enhance performance. Walk away with practical tools and actions that will help you better understand your leadership to lead with clarity, consistency, and character.
Speakers
PMP, PMO-CP, P.Eng, CMC, ASM
Benjamin Chan is a dynamic Speaker, Project Leadership Coach, and Workshop Facilitator who has helped hundreds of PMs enhance their project leadership skills to deliver their projects with confidence and renewed mindset to realize their project outcomes.
With over 15 years of experience in management consulting and project management, his work has taken him across various industries (such as Fintech, Banking, Energy, Government, Agri-chemical to name a few) while also having delivered a diverse number of multi-million dollar projects including C-suite strategic planning, business process improvement, software development and implementation, legal contract management, and service creation as examples.
He shares his unique generalist PM approach on project leadership that has launched himself to be the Top #3 PM LinkedIn Creator in Canada with over 12,000 followers. He has also spoken at PMI chapters across North America where he blends his practical approach and engaging humorous style to empower project managers to deliver better in their projects and beyond.
When he's not on the speaker stage, he also mentors for the Canadian Centre for Advanced Leadership (CCAL), hosts his podcast on project leadership called "The Organized Chaos Cafe", designs apparel, and finds himself occasionally on stage at open mic stand-up comedy sessions.
